Billing Support

We're here to help with your subscription.

Manage Your Card Subscription

Check your email receipt to find your billing provider, then use the links below:

Centrobill — manage your subscriptionManage subscription →Epoch — look up a purchase or contact supportPurchase lookup & support →

Not sure which one? Look for "Centrobill" or "Epoch" in the confirmation email you received when you subscribed.

Cancel Your Subscription

  1. Go to your Account Settings
  2. Under Subscription, click Cancel Subscription
  3. Confirm the cancellation

You'll keep premium access until your current billing period ends. No further charges will be made.

Paid with Finby, G2A, or Crypto?

These are one-time purchases with no recurring billing. Your premium access is active until the period you purchased expires. For any issues, contact us below.

Refunds

See our Refund Policy for eligibility and how to request one.

Still need help?

Email support@erogen.ai. We typically respond within 24 hours.