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The fastest way to manage your subscription is through your account settings:
You'll keep premium access until your current billing period ends. No further charges will be made.
For any other questions about your subscription, refunds, or billing, email support@erogen.ai. We typically respond within 24 hours.
For billing-specific questions you can also contact your billing provider directly. Check your email receipt or bank statement to find which one processed your payment.
Look up your purchase or contact support at epoch.com.
To cancel your subscription, ask a billing question, or request a refund (reviewed on a case-by-case basis), contact our billing partner CCBill at +1 (888) 596-9279 or consumersupport@ccbill.com.
Manage your subscription or contact support at centrohelp.com.
Finby and G2A payments are one-time purchases with no recurring billing — your premium access is active until the period you purchased expires. Crypto payments are also one-time purchases on most networks, but plans paid on Ethereum, Polygon, or Avalanche renew automatically each term through the wallet spending allowance you approved at checkout. To stop renewals, revoke that allowance in your wallet or contact support. For any issues, email support@erogen.ai.
See our Refund Policy for eligibility and how to request one.
For anything else, email support@erogen.ai.