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Erogen Support

How do I manage my membership?

You can manage your Erogen membership from your Account Settings. Here's how to make changes to your subscription:

Changing Your Membership Tier

  1. Go to your Account Settings
  2. If your subscription is linked to an external payment provider, follow the instructions on their platform to change your tier
  3. After making changes, use the "Sync" button in Account Settings to refresh your membership status

Canceling Your Membership

  1. Go to your Account Settings
  2. If your subscription is managed by an external payment provider, you'll need to cancel through their platform
  3. Follow the cancellation instructions shown in your account

Important Notes:

  • When upgrading, you'll get immediate access to your new tier
  • When canceling, you'll maintain access until the end of your current billing period
  • If you cancel, you can resubscribe at any time

Having trouble? Email us at support@erogen.ai