Card Subscription Support

How to Cancel

  1. Go to your Account Settings
  2. Under Subscription, click Cancel Subscription
  3. Confirm the cancellation

You will keep premium access until the end of your current billing period. No further charges will be made.

How to Update Your Card

  1. Go to our billing portal
  2. Log in with the email address you used to subscribe
  3. Update your card details

You can also access this from your Account Settings under “Update Payment Method.”

Declined Payments

If your card is declined, we will automatically retry over the next few days. If the issue persists, please update your card on our billing portal or try subscribing with a different card.

Bank Statement

Charges appear on your statement as Corinth LLC or a similar descriptor. If you don't recognize a charge, please contact us before filing a dispute with your bank.

Contact Us

Email support@erogen.ai for any billing questions. We typically respond within 24 hours.